A resort pool beside the sea
Holiday types · Hotels

Hotels

Star ratings are national, not international. A Cuban five-star is a comfortable four elsewhere, Japanese rooms are small at every price, and Turkish all-inclusive outperforms its rating almost everywhere.

What we check that a booking site doesn't

Search engines rank hotels by price and rating. Neither tells you whether the holiday will work.

Transfer time from the airport matters enormously with young children and appears nowhere on a listing. Whether the pool is heated decides if it's usable in April. Whether the kids' club is genuinely staffed or a room with a television. Whether a 'pool villa' means a private pool or a shared complex one. Whether the beach in front is sheltered or Atlantic-facing. We ring and ask, and we put the answers in writing before you pay a deposit.

Destinations where hotel choice matters most

Places where two hotels at the same price deliver very different holidays.

What we ask before recommending a hotel

Questions people ask

Do you only book hotels you know?

No, and we wouldn't claim otherwise. But we check the specifics with the supplier before recommending, and we tell you what we've confirmed and what we haven't.

Can we book a hotel without flights?

Yes, though it isn't ATOL protected in the same way. We'll tell you clearly what protection applies before you pay.

What if the hotel isn't as described?

Report it to the supplier's representative immediately so they can move you or fix it. Then tell us, and we'll help you pursue it with the principal.

Can you request a specific room?

We'll pass any request on — high floor, quiet side, connecting rooms, honeymoon. Requests are never guaranteed, and we won't pretend otherwise.

Hotel-only, and when it's the right call

No flights — for driving trips, points redemptions, or a second week bolted on.

Guide prices, per person, based on two sharing, including return flights, accommodation and transfers where stated. They indicate what a holiday of this type has typically cost and are not an offer or a quotation. Your price depends on dates, party, board basis, departure airport and availability, and is confirmed in writing before any payment is taken.

Tell us roughly what you want

No forms with twenty fields. Send us the rough shape and we'll come back within one working day with real options and real prices.

We'll use these details only to prepare and discuss your quote. No newsletters, no third parties.